Returns and Exchanges
Returns are accepted within 30 days of purchase with an original packing slip. Refunds are issued in the form of original payment for the returned merchandise (not including shipping or service fees). We are not able to offer returns in store for items purchased online. However, if you would like to exchange the item in person, please email capitol.store@oregonlegislature.gov . As we are unable to offer store credit, the exchange must be of equal or higher value than the item being exchanged. For health and safety reasons, pierced earrings are not returnable or exchangeable. Purchased items that are later offered at a discount may not be returned and re-purchased at the lower price. If your order arrives damaged, missing items, or we shipped the incorrect item; please contact us immediately at 503-986-1391 or email capitol.store@oregonlegislature.gov. In the case of damage, it is important that all packaging be saved so we can determine how the damage occurred.
